Local Strata Manager is free for owners and committees. Verified strata managers fund the platform by choosing one of two rails: pay-per-lead with a flat unlock fee and no monthly fee, or a $49/mo Success Match subscription with $0 unlocks and a one-off 20% fee on the Year-1 base management fee only when they win.
Most registered strata management businesses that are publicly registered are listed on the platform. If you manage strata in Australia and hold a public business registration, there is a good chance a profile already exists for your business.
We use publicly available business information together with information provided directly by managers and information collected as part of our verification process. We don't sell manager or owner data.
Ranking is based on three things: FitScore (how well a manager's experience, service area and capacity match the specific building), response and completion performance over the previous 30 days, and verified reviews. Managers are not ranked by management fee, and ranking can't be bought.
No. Managers pay for access to opportunities, not for preferential treatment. There is no paid placement, no sponsored position and no way to buy a higher ranking or a better FitScore.
The owner describes the building and what matters most to the committee. The platform builds a fit profile, matches it against suitable verified managers, and invites that specific set of managers. A maximum of five managers can accept any one lead.
It means Local Strata Manager does not represent any particular strata management company and has no financial incentive to recommend one manager over another. Owners pay nothing, every manager pays the same rates, and there are no kickbacks, exclusive partnerships or paid rankings.
Committees complete a short brief covering the property type, address, lot count, when the current contract expires, amenities, their top three priorities, their current manager, any active issues or defects, and verified contact details for the person submitting.
When committees tell us what matters most, they pick from six priorities: lower fees, better communication, experience, fast response, technology and an owner portal, and local knowledge. Communication and response speed come up at least as often as fees.