In NSW, section 260 of the Strata Schemes Management Act 2015 generally protects committee members from personal liability for acts or omissions done in good faith while performing their official functions. Any liability that would otherwise arise attaches to the owners corporation instead.
A person may threaten or attempt legal action against a strata committee member, but New South Wales law gives committee members significant protection from personal liability when they act in good faith while performing their official functions. Section 260 of the Strata Schemes Management Act 2015 provides that a good-faith act or omission by an officer or strata committee member does not personally subject that person to an action, liability, claim or demand — any liability attaches instead to the owners corporation. The protection is important, but it is not a blanket shield for every personal act, statement or decision.
Section 260 protects an officer of an owners corporation, a strata committee member and a person acting under their direction from personal action, liability, claim or demand for a matter done or omitted in good faith while executing functions under the Strata Schemes Management Act 2015 or another Act.
If those conditions are satisfied, the liability attaches to the owners corporation rather than the individual member. The protection applies to both an act and a failure to act, but only where the conduct is connected with the person's official function and is carried out in good faith.
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No legal protection can prevent another person from sending a demand, making a complaint or attempting to commence proceedings. The important question is whether the claim can properly continue against you personally. Section 260 may provide a strong basis for the individual claim to be rejected or redirected to the owners corporation when the conduct was within the role and done in good faith.
Do not assume the answer without reviewing the actual allegations. Notify the owners corporation, strata manager and insurer promptly and obtain legal advice.
The Act does not provide a short, complete definition of good faith. In practical terms, it generally means acting honestly, for a proper purpose and with a genuine intention to carry out the committee's functions for the owners corporation. A decision does not automatically lose protection merely because it later turns out to be wrong, unpopular or unsuccessful.
Conduct supporting a good-faith decision may include:
Section 37 of the Strata Schemes Management Act 2015 sets out express duties for each committee member. Following these duties helps reduce personal risk and supports the argument that a member acted in good faith.
The outcome depends on the facts, and only a court or tribunal can determine liability. Personal risk may be greater where the conduct falls outside section 260's conditions.
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A decision that produces a poor outcome does not automatically make a committee member personally liable. Committees often make difficult decisions based on incomplete information, competing quotes and professional advice. The key issues include whether the member acted honestly, within authority, with reasonable care and for the owners corporation's benefit.
Committee members often receive owner contact details, levy information, complaints, medical information, quotations, legal advice and other sensitive material. Section 37 requires members to use or disclose information obtained as a member only when required for committee functions or authorised by law. Do not forward committee documents to unrelated people, use the strata roll for personal or commercial purposes, or publish personal information in open messaging groups without a proper reason.
A committee member who has a direct or indirect pecuniary interest in a matter must disclose the interest as soon as possible. The disclosure must be recorded, and the member must not be present during the committee's deliberation or take part in its decision on that matter, subject to any statutory exception. Examples include a member's company tendering for work, a close financial relationship with a contractor or a personal financial benefit from the decision.
Section 260 is stronger and more specific than a general promise to indemnify: where it applies, the individual is not personally subjected to the claim and the liability attaches instead to the owners corporation. A scheme may also hold office bearers' or management liability insurance covering allegations about governance, decisions or committee conduct — the policy wording, not the informal label, determines whether a claim is covered.
Other Australian states and territories have their own strata, owners corporation and body corporate laws. Some jurisdictions provide statutory protections or insurance options for committee members, but the wording and conditions differ. Do not rely on the NSW section 260 protection for a property located outside NSW — check the legislation and insurance applying to that jurisdiction.
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